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How can AI help Small Businesses in Customer Service? A Practical Guide

How can AI help Small Businesses in Customer Service

From researching dozens of AI tools for customer support, I have noticed one common trend: simplicity and cost matter most to small teams. Keeping customers happy is the lifeblood of any company, yet providing round-the-clock, high-quality support can seem impossible for a neighborhood bakery, boutique agency, or two-person SaaS startup. Limited staff, unpredictable ticket volumes,